Frequently Asked Questions

About Brook House B&B

What is Brook House B&B in Kaikōura?

Brook House in Kaikōura is a centrally located B&B with multiple accommodation options for everyone from solo travellers to groups.

Where is Brook House B&B located in Kaikōura?

Brook House is ideally situated down a long driveway off State Highway 1, just 2km north of Kaikōura town centre and convenient to all main visitor attractions.

How far is Brook House from the Kaikōura town centre?

Brook House is 2km north of Kaikōura town centre.

What types of rooms and cottages do you offer?

In the main house, we have five rooms that offer different options. Some have ensuite bathrooms, and 1 room has a shared bathroom. The two cottages are fully self-contained.

What makes Brook House different from other B&Bs in Kaikōura?

Brook House is a true homestay, where you share the host’s home, including the kitchen/dining room, and lounge. 

Is Brook House a traditional bed and breakfast or a self-contained stay?

Brook House is a traditional bed and breakfast and also a self-contained stay. It just depends on whether you book into the house or one of the self-contained cottages.

How long has Brook House been operating?

Brook House has been operating since 2000.

Do you have hosts on-site to assist guests?

Yes, your hosts at Brook House live on-site and are always available to assist guests.

Is Brook House suitable for families, couples, or solo travellers?

Brook House caters to families in the cottages, while couples and solo travellers have the option of the cottages or rooms in the main house.

Why do travellers consider Brook House one of the best B&Bs in Kaikōura?

Travellers love Brook House because they enjoy the interaction with other guests from all around the world. They can also get expert local knowledge and advice from Judy, the host, who has lived and worked in Kaikōura for over 40 years.

Is Brook House close to Kaikōura’s beaches and wildlife viewing spots?

Brook House is close to Kaikōura’s beaches and wildlife viewing spots. Beach access is 500 metres, the whale watching base is nearby, and there are eels in the garden stream, and cows on a farm just over the fence.

Do you offer accommodation near the Kaikōura train station or bus stops?

Kaikōura train station and bus stops are 2km away. However, we will pick you up and drop you off at the stops if you let us know in advance when you’ll be arriving.

Do you provide Kaikōura accommodation for road-trippers travelling SH1?

Our driveway is on SH1, so that means Brook House could not be more perfectly located for road-trippers travelling on SH1.

Kaikōura Questions

How close is Brook House to Kaikōura’s whale watching tours?

Brook House is 2km from the Kaikōura whale watching tours base.

How far is Brook House from the Kaikōura Peninsula Walkway?

Brook House is 7km from the Kaikōura’s Peninsula Walkway.

Is Brook House a good base for exploring Kaikōura attractions?

Yes, Brook House is a great base for exploring Kaikōura attractions because it is near to them all.

Do you offer recommendations for Kaikōura activities and dining?

We are great at giving recommendations for Kaikōura activities and dining because we’ve been locals here for over 40 years.

Do you provide accommodation for guests attending events in Kaikōura?

Yes, we frequently provide accommodation to people attending events in Kaikōura.

Rooms, Cottages & Facilities

What is the difference between the B&B rooms and the cottages?

The main difference between the B&B rooms and the cottages at Brook House is that the cottages are fully self-contained and separate from the main house.

Do the cottages have kitchens or cooking facilities?

Yes, the Brook House cottages have their own well-equipped kitchens where you can cook your own meals.

Are the rooms heated and comfortable year-round?

Yes, the rooms and cottages are double-glazed, fully insulated and are equipped with heaters and fans for year-round comfort.

Do you provide toiletries, towels, and linen?

We provide body wash in the bathrooms, but no hair care products. Towels and linen are supplied in all rooms.

Is there free Wi-Fi at Brook House B&B?

Yes, we have free Wi-Fi at Brook House available to all guests.

Do you have on-site parking for guests?

Brook House has ample guest parking well off the main road.

Are there outdoor areas or gardens guests can use?

There are several outdoor areas available for guests to use, including the balcony, the garden, the gazebo and hot tub.

Breakfast & Meals

What type of breakfast is included with my stay?

We serve a continental breakfast to guests in the B&B. Cottage guests either make their own or go out for breakfast to one of Kaikoura’s selection of cafes.

What time is breakfast served?

Breakfast is usually served between 8 am and 10 am. Please let us know if you have an early start, and we’ll make sure you have something to eat before you leave.

Can you cater for dietary needs such as gluten-free or vegetarian?

Yes, we can cater for gluten-free and vegetarian guests. Please just let us know in advance so we can be sure to have something delicious for you.

Is breakfast included for cottage guests as well?

No, as they have their own kitchen, we don’t offer breakfast to cottage guests.

Pet-Friendly & Accessibility

Is Brook House B&B pet friendly?

We accept pets on request. Some of the rooms in the house are more suitable than others, depending on the size of your dog. The cottages are ideal for pets.

Do you allow dogs in your cottages or rooms?

Please get in touch to check. Some of the rooms in the house are more suitable than others, depending on the size of your dog. The cottages are ideal for dogs.

Are there pet restrictions or extra charges?

There are no particular pet restrictions, but please check before you book to make sure a suitable room is available.

Are your rooms or cottages suitable for guests with limited mobility?

Unfortunately, our property doesn’t provide wheelchair access. We have a disabled bathroom, but all the rooms in the B&B are on the second floor, and the cottages have steps up to their front door.

Booking, Check-In & Policies

How do I book a stay at Brook House B&B?

You can either book with us directly or use any of the main booking platforms such as booking.com.

What are your check-in and check-out times?

Our check-in is at 3pm and check out is 10am.

Can I request an early check-in or late check-out?

Early check-in or late check-out depends on our other bookings for the room you have. However, you’re welcome to drop off your luggage if you arrive before check-in time.

What is your cancellation policy?

You can cancel up to 24 hours before the date of your booking.

Do you require a deposit when booking?

No, we take full payment when you arrive at Brook House.

Can I book directly or should I use booking platforms?

You can either book direct at our website or by phone at 021 269 1697, or use a booking platform.

Do you offer discounts for longer stays?

No, we charge the same rate for all lengths of stay.

Suitability & Guest Experience

Is Brook House quiet and suitable for a relaxing stay?

Brook House is very quiet. We’re far from the main highway down a long driveway, and our property backs onto a farm.

Is Brook House suitable for families with children?

The self-contained cottages at Brook House are ideal for families visiting Kaikoura.

Can you accommodate large groups across the B&B and cottages?

It depends on availability. Please get in touch to discuss your requirements.

Do you provide local travel advice or help with booking tours?

Yes, we know a tremendous amount about the local area and all the sightseeing tours in Kaikoura. Judy has worked in tourism in the area for over 40 years.

Are there scenic views from the rooms or cottage areas?

There are beautiful views across farmland to the Kaikoura ranges.

Travel, Parking & Accessibility

Do you have free on-site parking?

Yes, there is ample free parking at Brook House.

Is Brook House easy to reach from State Highway 1?

Brook House is located down a driveway off SH1.

Do you offer secure storage for bikes or outdoor gear?

Yes, we have a garage where you can securely store your bikes, surfboards, and other outdoor gear.